Shipping policy
Shipping Policy
Thank you for shopping with The Chasing Society.
We are committed to getting your order to you as quickly and securely as possible. Please read our shipping policy below for important information regarding delivery times, shipping costs, and order processing.
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
During high demand periods, product launches, or sales, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Shipping Times
Estimated delivery times:
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United Kingdom: 5–8 business days
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Europe: 5–12 business days
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International: 7–15 business days
Please note that delivery times are estimates only and may vary depending on your location, customs processing, and courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
The Chasing Society is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping information, contact us immediately at:
We cannot guarantee changes can be made once an order has been processed.
Lost or Delayed Packages
Once an order has been shipped, delivery is the responsibility of the courier.
If your package is significantly delayed or appears lost, please contact the shipping carrier first using your tracking number.
If you still require assistance, contact us and we will do our best to help.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the damaged item and packaging
We’ll work quickly to resolve the issue.
Contact Us
For any shipping-related questions, contact